Introduction

To strengthen the promotion of water conservation, the Water Supplies Department (WSD) has implemented the Water-smart Taskforce Programme from February 2025 to early 2026 to offer water-saving advice to customers of high water consumption. The Taskforce will install a high-resolution smart device on top of each selected customer’s billing meter to identify causes of high water usage by analysing water usage data of the customer’s premise with the aid of artificial intelligence. A tailored report offering water-saving advice and alert on any potential leaks will be provided for the customer to reduce water consumption and therefore save water charges.

Learn more:

Domestic

Non-domestic

Project Period

Q1 2025 - Early 2026

Eligibility

Participation is by invitation only. Eligible customers will receive an invitation letter from the Water Supplies Department. The letter includes detailed instructions on how to complete the application.

Enquiry

If you have any enquiry, please contact 2829 5000.